Renewals Analyst

Stripe · Chicago, IL · Posted

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe has a growing focus on our Renewals business and opportunity to drive growth. Our team provides strategic & operational partnership to those specialized sellers, cross-functional product partners, and leadership. Partnership is provided across three pillars:

  • Strategy and planning
  • Operations
  • Analytics and insights

Within the GTM Strategy & Operations organization, our team, the renewals team of our GTM Post Sales Strategy & Operations is focused on driving business changes across business operations, insights, process, and tooling. We facilitate incremental Stripe productivity improvements to help our specialized sellers deliver key revenue results for their remit and drive Stripe Revenue. We are a global team with resources in the Americas, Europe and Asia Pacific.

What you’ll do

Our team is still very nascent, with the majority of our near term focus on building business foundations, which necessarily entails a focus on operational projects (process design, business cadences, systems work). This analyst is a critical person to the foundations and scale of the Renewals business. Their role includes: measuring and providing insights on performance, forecasting, and process improvement.

Responsibilities:

  • Set annual and quarterly SOKRs and track performance.
  • Build actionable reports and insights for leadership reporting forums.
  • Prepare for QBRs and other leadership meetings.
  • Examine operational or financial data to uncover trends and guide decision-making.
  • System and operational workflow management analysis and investigation.
  • Improve business processes through data driven decisions.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 5+ years of operations experience in a software solutions or technology company.
  • 3+ years working with a GTM or Sales organization.
  • Strong comfort with LLM and AI tooling (e.g. Cursor, Claude Code or Open AI)
  • Data Analytics (Google Sheets/Excel data manipulation, SQL).
  • Business and operational SLA reporting.
  • Communicate clearly, proactively, and concisely.
  • Self-starter and comfortable dealing with ambiguity.

Preferred qualifications:

  • Tableau or SFDC report development experience.
  • Experience as a User and Report developer

Apply on the Stripe website

About this role

Stripe is hiring for the role of Renewals Analyst in Chicago, IL. The posting asks for about 3+ years of experience. It mentions SQL, LLMs, Data analysis, Tableau, Excel and Leadership.

Skills mentioned

  • SQL
  • LLMs
  • Data analysis
  • Tableau
  • Excel
  • Leadership

How to prepare your application

  • Use these exact words in your resume where they are true for you: SQL, LLMs, Data analysis, Tableau and Excel. Applicant tracking systems match on them.
  • Lead with the question you answered and the decision your analysis changed, then the tools you used.
  • Prepare to explain one dataset you cleaned and what you found.
  • Show numbers: accuracy, time saved, revenue or cost impact.
  • The posting asks for 3+ years, so put your most relevant experience at the top.

Common questions

What does Stripe look for in a Renewals Analyst?

This posting mentions SQL, LLMs, Data analysis, Tableau, Excel and Leadership and about 3+ years of experience. Read the full description above for the exact requirements.

Is this Renewals Analyst job remote?

The listing gives the location as Chicago, IL. Check the employer's page to see if remote or hybrid work is allowed.

How do I apply?

Use the Apply button. It opens the application on Stripe's own website, so your application goes straight to the employer. Never pay money to apply for a job.

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