Data Excellence Manager

Stripe · US Remote, Chicago, SF, Seattle, NYC · Remote · Posted

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe’s GTM Planning and Central Operations team partners with Sales leadership, Finance, Product, Regional Sales Strategy and Operations, and Data Engineering to build the operational processes, tools, policies, and data required to bring our GTM strategy to life. We bring expertise, rigorous thinking, and a user-first approach to problem-solving. We transform, improve, and support Stripe’s global business processes to drive critical initiatives and other cross-functional priorities throughout the sales planning cycle.

What you’ll do

Build and lead a team of full-time employees and outsourced Sales Operations experts focused on improving our customer data. You will partner with GTM leadership to understand data gaps and address them through processes, policies, and workflows.

Responsibilities

  • Apply systems thinking and continuous improvement to the mechanisms owned by the team.
  • Develop a data quality roadmap to address customer data challenges.
  • Align on priorities with leadership, Data Engineering, and Systems teams.
  • Influence the implementation and adoption of systems and tools by working closely with internal systems teams.
  • Create an outsourcing strategy for ongoing data cleanup.
  • Manage contractors as part of the outsourcing strategy to scale data quality initiatives, reporting, processes, and analytics.
  • Define and measure success metrics.
  • Develop dashboards that highlight progress against the identified metrics.
  • Communicate progress to Stripe leadership and engage leaders to help influence decisions and remove blockers.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 7+ years of experience in sales strategy and operations in a high-growth technology environment, or operational experience in management consulting.
  • Ability to take ownership of problems, investigate their root causes, and ensure execution.
  • Ability to work across multiple stakeholder groups and escalate issues to leadership when appropriate.
  • An enthusiastic, hands-on mentality and willingness to contribute as an individual contributor while leading a team.
  • Strong analytical skills and a structured approach to solving complex business problems.
  • Ability to work effectively with a high degree of adaptability and flexibility in a fast-paced, often ambiguous, and rapidly changing environment.

Preferred qualifications

  • Experience managing outsourced services.
  • Proficiency in SQL and other advanced analytics tools.
  • Proficiency in business intelligence and data-visualization tools.
  • Prior experience at a growth-stage internet or software company.
  • Prior experience in the SaaS or payments industry.

Apply on the Stripe website

About this role

Stripe is hiring for the role of Data Excellence Manager (remote). The posting asks for about 7+ years of experience. It mentions SQL, Product roadmap, Stakeholder management and Leadership.

Skills mentioned

  • SQL
  • Product roadmap
  • Stakeholder management
  • Leadership

How to prepare your application

  • Use these exact words in your resume where they are true for you: SQL, Product roadmap, Stakeholder management and Leadership. Applicant tracking systems match on them.
  • Lead with the question you answered and the decision your analysis changed, then the tools you used.
  • Prepare to explain one dataset you cleaned and what you found.
  • Show numbers: accuracy, time saved, revenue or cost impact.
  • The posting asks for 7+ years, so put your most relevant experience at the top.

Common questions

What does Stripe look for in a Data Excellence Manager?

This posting mentions SQL, Product roadmap, Stakeholder management and Leadership and about 7+ years of experience. Read the full description above for the exact requirements.

Is this Data Excellence Manager job remote?

Yes, the listing says it is remote (US Remote, Chicago, SF, Seattle, NYC). Check the employer's page for any country limits.

How do I apply?

Use the Apply button. It opens the application on Stripe's own website, so your application goes straight to the employer. Never pay money to apply for a job.

How can I check my resume for this job?

Use "Check my resume for this job". It compares your resume with this posting and lists the keywords you are missing, so you can fix them before you apply.

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