Cluster Head- Last mile - Chennai

Meesho · Chennai, Tamil Nadu · Full Time Employee · Posted

About the Team
Being part of Meesho's Fulfilment and Experience (F&E) team as Cluster Head LM,
will zip you to the cockpit of our ever-burgeoning rocketship, where you get to
directly shape the experience of the country's next billion e-commerce users.
We are an eclectic mix of 100+ professionals with diverse skill sets ranging from
running operations/support, supply chain know-how, analytics and the holy grail,
first principles problem-solving. At Meesho, we’re trying to do what's never been
done before - taking e-commerce to the masses. This leaves us with no choice but to
completely reimagine logistics from the ground up, to cater to our customers' price
and delivery expectations. That means a host of "zero-to-one" projects (takers,
anyone?) to build a supply chain to change how folks think about e-commerce
in India and globally. We are firm believers in fun at work. With monthly F&E happy
hour sessions, informal team outings, and internal virtual water cooler chat sessions,
there’s never a dull moment with us
About the Role
As Cluster Head LM, you’ll own the onboarding and training of partners. You’ll also
drive key operational metrics by regularly visiting their facilities in different cities in
your area. You’ll take complete ownership of processes allotted to you and work
with various stakeholders to achieve team goals. You’ll continuously work towards
identifying gaps and providing recommendations for improving our processes.

What you will do

  • Own the onboarding and training of new partners for Last Mile operations in your cluster.
  • Identify and onboard new partners onto the network on an ongoing basis
  • Track and own the performance of different partners in your cluster
  • Visit facilities to conduct audits and solve operational gaps
  • Ensure compliance with operational processes
  • Own and drive critical operational metrics end to end and achieve performance
  • targets
  • Continuously work towards identifying gaps and provide recommendations for
  • improving our processes

What you will need

  • Graduate or Post Graduate degree in any discipline
  • 3-5 years of work experience in the e-commerce logistics domain
  • Experience in partner onboarding and training in the Last Mile and sorting operations
  • Experience in control tower and field operations will be a plus

Apply on the Meesho website

About this role

Meesho is hiring for the role of Cluster Head- Last mile - Chennai in Chennai, Tamil Nadu. The posting asks for about 3+ years of experience. It mentions Stakeholder management.

Skills mentioned

  • Stakeholder management

How to prepare your application

  • Lead with the question you answered and the decision your analysis changed, then the tools you used.
  • Prepare to explain one dataset you cleaned and what you found.
  • Show numbers: accuracy, time saved, revenue or cost impact.
  • The posting asks for 3+ years, so put your most relevant experience at the top.

Common questions

What does Meesho look for in a Cluster Head- Last mile - Chennai?

This posting mentions Stakeholder management and about 3+ years of experience. Read the full description above for the exact requirements.

Is this Cluster Head- Last mile - Chennai job remote?

The listing gives the location as Chennai, Tamil Nadu. Check the employer's page to see if remote or hybrid work is allowed.

How do I apply?

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