Account Executive, SMB Grower

Stripe · Chicago · Posted

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Account Executive, SMB Grower team is a highly consultative sales team that is responsible for the growth and retention of Stripe’s largest and fastest growing SMB customers. As an Account Executive, SMB Grower team member, you’ll identify new opportunities for our clients to get the most out of Stripe by quickly understanding our clients’ needs, execute scaled sales strategies to close upsell and renewals with existing Stripe customers, and drive end-to-end campaigns to increase adoption of Stripe’s offerings.

What you’ll do

Responsibilities

  • Own contract renewals and lead negotiations to increase and retain existing customer revenue and Stripe market share
  • Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
  • Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
  • Own the full sales cycle from lead to close for startups and small/medium businesses
  • Generate your own leads through cold calling, blitzing, research, networking, and driving your territory.
  • Make every potential Stripe user happy with every interaction, regardless of deal size
  • Identify and understand users’ pain points to propose Stripe solutions
  • Make sure that internal teams are set up for users’ success by coordinating with other Stripe teams

Who you are

We’re looking for a well-rounded strategic seller who can build strong relationships with Stripe’s users and manage high velocity deal cycles. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

Minimum requirements

  • 3+ years of experience in a client-facing/sales role
  • Ability to understand complex technical ecosystems and build great relationships with technical users
  • Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements
  • Analytical ability to manage complex pricing and cost considerations
  • Experience managing projects with input from cross-functional teams
  • A knack for working well with a wide range of stakeholders, both internally and externally
  • Ability and motivation to operate in a highly ambiguous and fast-paced environment
  • Superior verbal and written communication skills

Preferred qualifications

  • Prior experience in a sales and/or customer-facing role at a high growth technology company
  • Experience with Excel and SQL, or a willingness to learn

Apply on the Stripe website

About this role

Stripe is hiring for the role of Account Executive, SMB Grower in Chicago. The posting asks for about 3+ years of experience. It mentions SQL, Excel, Stakeholder management and Communication.

Skills mentioned

  • SQL
  • Excel
  • Stakeholder management
  • Communication

How to prepare your application

  • Use these exact words in your resume where they are true for you: SQL, Excel, Stakeholder management and Communication. Applicant tracking systems match on them.
  • Use numbers: quota reached, deals closed, pipeline built, accounts grown.
  • Show you understand the customers this company sells to.
  • Be ready to describe how you handle a lost deal.
  • The posting asks for 3+ years, so put your most relevant experience at the top.

Common questions

What does Stripe look for in a Account Executive, SMB Grower?

This posting mentions SQL, Excel, Stakeholder management and Communication and about 3+ years of experience. Read the full description above for the exact requirements.

Is this Account Executive, SMB Grower job remote?

The listing gives the location as Chicago. Check the employer's page to see if remote or hybrid work is allowed.

How do I apply?

Use the Apply button. It opens the application on Stripe's own website, so your application goes straight to the employer. Never pay money to apply for a job.

How can I check my resume for this job?

Use "Check my resume for this job". It compares your resume with this posting and lists the keywords you are missing, so you can fix them before you apply.

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